FAQ's
Philosophy of Skincare is proud to carry ZO® Skin Health by Dr. Zein Obagi and other advanced, medical-grade skincare lines. Our product selection is carefully curated to target skin concerns such as acne, aging, hyperpigmentation, sensitivity, and more — using professional-strength formulas trusted by dermatologists and skincare professionals.
Yes — all our products are 100% authentic and sourced from official Canadian distributors or manufacturers. We never resell grey-market, expired, or counterfeit goods. We are committed to providing only legitimate, top-quality skincare solutions with full traceability and customer satisfaction guaranteed.
Most of our products are available without a prescription; however, some ZO® Skin Health products may contain prescription-strength ingredients. For personalized recommendations, we offer free virtual consultations to ensure you’re choosing the right formulas for your skin type and concerns.
Most orders are processed within 1–2 business days. Delivery typically takes 3–7 business days across Canada, depending on your location. You’ll receive tracking information as soon as your order ships.
Currently, we only ship within Canada.
For questions about products, your order, or general support, please contact us at:
Email: [email protected]
Phone: 416-650-1666
Address: 2777 Steeles Ave W, Unit 17, Toronto, ON M3J 3K5
Hours:
Monday–Friday: 9:00 AM – 8:00 PM
Saturday: 9:00 AM – 6:00 PM
